Privacy Policy

TrackSSH is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IMEI tracking service.

1. Information We Collect

We collect several types of information for providing and improving our services:

Data Type Description Purpose
Personal Information Name, email address, phone number Account creation and management
Device Information IMEI number, device model, manufacturer Device registration and tracking
Location Data GPS coordinates, time stamps Location tracking services
Usage Data How you interact with our service Service improvement

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services
  • Track registered devices as requested by you
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about updates, security alerts, and support messages
  • Find and prevent fraud

3. Legal Basis for Processing

We will only collect and process your personal information when we have a legal basis to do so. Legal bases include:

  • Consent: You have given us permission to process your personal information for specific purposes.
  • Legitimate Interests: Processing is necessary for our legitimate interests provided those interests don't override your rights.
  • Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
  • Legal Obligation: Processing is necessary to comply with a legal obligation.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Location data will be stored for:

  • Active accounts: Up to 90 days by default
  • Premium accounts: Up to 1 year based on subscription

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your data with third-party vendors who provide services on our behalf.
  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process.
  • Protection of Rights: We may disclose your information when we believe it's necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data.
  • Restriction: Request that we restrict the processing of your data.
  • Data Portability: Request that we transfer your data to another service or entity.
  • Objection: Object to our processing of your personal data.

To exercise these rights, please contact us using the information in the "Contact Us" section.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of personal data during transmission and storage
  • Regular security assessments and testing
  • Access controls and authentication procedures
  • Secure data backup systems
  • Ongoing employee security awareness training

8. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting our contact page: Contact Us
  • By mail: TrackSSH Privacy Department, 1234 Secure Ave, Tech City, TC 98765

Last Updated: June 15, 2023